NECK COOLING TUBE
Why you'll love it
PCM Is so good for cooling
- Cools at the right temperature – not freezing, not shocking
- Absorbs heat steadily rather than warming up fast - it's nothing like an old fashion ice pack
- No dripping, no moisture, no frostbite risk - safe on your skin
- Feels natural on the body, lightweight and sits comfortably on your neck even during extended wear
- Reusable and reliable, with consistent performance every time
Unlike ice packs or water-filled products that start too cold and quickly lose effectiveness, PCM works with your body, not against it.
Design features
Specs & details
- Cooling Technology: Phase Change Material (PCM) gel
- Activation Temperature: ~28 °C (near skin temperature)
- Cooling Duration: Up to ~2 hours per charge (varies with conditions)
- Outer Material: Soft, flexible TPU (skin-friendly)
- Wear Style: Slip-on neck tube design
- Recharging Methods:
1. Fridge (gentle cool)
2. Freezer (faster recharge)
3. Cold water/ice submersion - Reusable: Yes
- No Drips or Moisture: PCM gel structure prevents condensation
- Comfort: Smooth, gentle on skin, balanced cooling (not freezing)
- Ideal For: Heat relief, hot days, night comfort, hot flushes, overheating
- Warranty: 12-month manufacturing warranty
- Guarantee: 30-day risk-free guarantee
Easy Care
Wipe down after use: Use a soft cloth dampened with water. This removes body oils and sweat, to stay hygienic and prevents buildup.
Avoid harsh chemicals: Skip bleach, you don't want to damage the material or cooling gel inside.
Store in a cool spot: Keep in your freezer, fridge or somewhere shaded, dry, and out of direct sunlight.
Shipping & returns
Australia: 4-13 business days
Tracking number provided on all orders, provided at the time of shipping.
Find our full returns policy here
Instant Relief From Heat Spikes
Why it helps during hot days and nights:
Perfect for you, when you feel overheated through the day or it's a hot night, offering instant relief without side effects, natural, and safe to use.
Targets one of the body’s key cooling points: Cooling the neck helps lower your overall sensation of heat, making it easier to quickly cool.
A study published in the Journal of Athletic Training (2010) revealed that neck cooling significantly reduced thermal strain while performance in hot environments greatly improved.
No drips, no mess, just pure instant cooling when you need it most.
ADD TO CARTEffectively Manages Heat-related Conditions
Instant Cooling Brings Immediate Relief
Instant reduction to body temperature: The body maintains thermoregulation through mechanisms like sweating and vasodilation. By applying cold compresses to the neck, immediately helps cool circulating blood.
Provides a steady, gentle cool - not an icy shock: It’s designed to release a controlled chill. Just pure instant cooling when you need it most.
Perfect for short bursts of cooling: It gives you approx. 2 hours of coolness as you relax to a comfortable temperature again.
Our Neck - Our Fastest Cooling Point
Calms Your Nervous System
Cooling our neck helps lower the surface temperature quickly because major blood vessels sit close to the skin. When they cool, the body follows, easing heat intensity faster.
Instant Cooling
Poor sleep is one of the biggest issues when struggling as a hot sleeper. A cooler neck and head help the brain produce melatonin, the hormone that regulates sleep.
PCM - The Magic For Cooling
The phase-change gel, PCM, an innovative material originally developed by NASA, absorbs, holds and releases heat to keep you staying cool. The colder the temperature, the faster it freezes!
FAQ
Have questions? We have answers. Here are some of the most common ones.
How does the neck cooling tube actually work?
It uses a phase-change cooling gel that freezes quickly and absorbs excess body heat the moment it touches your skin. This gives you steady, soothing cooling without feeling too icy or harsh.
How long does it stay cold?
Most tubes stay cool anywhere to 60 minutes depending on the temperature around you. When it warms up, simply pop it back into the freezer for a fast recharge.
Is it safe to use while sleeping at night?
Yes. It releases a gentle, controlled cool that helps settle your body during hot nights and night sweats without shocking your skin or interrupting your sleep.
How do I make it really cold for the best results?
Freezer is the coldest by placing it flat in your freezer or keep it in the coldest area for an even, long-lasting chill. Leaving it overnight gives the strongest cooling effect.
Also place in fridge or in water under 18 degrees celsius will freeze the neck tube as the PCM gel reacts to the cold.
Will it feel heavy or uncomfortable on my neck?
Not at all. It’s lightweight, flexible, and shaped to rest comfortably against your neck without digging in or slipping. Most women forget they’re even wearing it—until the cooling kicks in.
Empowering Your Daily Living
At Refresh, our mission is to help navigate the challenges of hot sweaty day and restless nights. Our solutions combine advanced and fast cooling technology with eco-friendly materials to offer you luxurious, effective relief. Embrace cool days and restful sleep and wake up with renewed confidence, knowing that every day and night we support your vitality and well-being through our products.