About us
Founded by women, for women.
Our founder, Mez Connolly, knows your life from the inside. The early mornings and the late nights. The career that demands everything and the family that needs you fully present — and somewhere in the middle of all of it, the quiet realisation that you've been last on your own list for far too long.
The daily stress that settles into your neck and shoulders before you've even noticed it's there. The mental load that doesn't lift just because the day is technically over. The fatigue that creeps in mid-afternoon, right when you need to be at your sharpest. You know another coffee isn't the answer — but you haven't found what is. Yet.
Mez felt all of it. And she couldn't find a single product that addressed it simply, cleanly, and without fuss.
So she created one.
No charging. No dripping. No complicated routines. Just slip it on, feel the shift, and carry on — or finally, beautifully, switch off.
That feeling is what Refresh & Cool was built for.
Our Promise
You've spent a lifetime choosing wisely. This is no different.
Every Neck Cooling Tube comes with a 60-day risk-free guarantee. If it doesn't deliver the cool, the calm, and the relief you were hoping for — we'll make it right. No questions, no friction, no chasing.
That's not small print. That's simply how we do business.